The STIHL 028 AV is a professional-grade chainsaw known for its Anti-Vibration (AV) system, robust construction, and reliable performance. This service manual provides comprehensive information for maintenance, troubleshooting, and repair of the STIHL 028 AV chainsaw. It covers safety procedures, technical specifications, engine components, fuel system, ignition system, cutting equipment, and detailed step-by-step repair instructions. Below are key sections for safety, features, maintenance, troubleshooting, and parts information.
Key components: Engine, Anti-Vibration system, Chain Brake, Decompression Valve, OILOMATIC chain lubrication.
| Feature | Description |
|---|---|
| Engine Type | Single cylinder, two-stroke, air-cooled |
| Displacement | Approx. 51.5 cc (3.14 cu. in.) |
| Power Output | Approx. 3.0 kW (4.0 hp) |
| Fuel Tank Capacity | Approx. 0.55 liters (18.6 fl. oz.) |
| Oil Tank Capacity | Approx. 0.26 liters (8.8 fl. oz.) |
| Guide Bar Lengths | Typically 16" to 20" (40 cm to 50 cm) |
| Chain Pitch | 3/8" PM or .325" |
| Ignition System | Electronic, breakerless |
| Anti-Vibration System | Spring-mounted handles and engine isolation |
| Weight (without cutting equipment) | Approx. 5.9 kg (13.0 lbs) |
Always wear appropriate Personal Protective Equipment (PPE) including safety glasses, hearing protection, gloves, chainsaw chaps, and sturdy boots.
WARNING! Never operate a chainsaw that is damaged or improperly maintained. Always use genuine STIHL parts and follow all local safety regulations.
Regular maintenance is crucial for safety, performance, and longevity.
CAUTION! Use only STIHL-approved lubricants and fuel mixtures (typically 50:1 gasoline to 2-stroke oil).
Includes fuel tank, cap, lines, filter, and carburetor.
Fuel Mixture: Use fresh, unleaded gasoline (min. 89 octane) mixed with a high-quality 2-stroke engine oil at a 50:1 ratio (for oils labeled for 50:1). For older oils, a 40:1 ratio may be specified. Check your oil container.
Fuel Filter: Located inside the tank. Replace if clogged or annually.
Fuel Lines: Check for cracks, brittleness, or leaks. Replace if damaged.
Carburetor Adjustment (Basic): With engine warm, adjust idle speed screw (LA) so chain does not move and engine runs smoothly. Adjust low-speed (L) and high-speed (H) screws for optimal performance. Refer to specific carburetor manual for detailed settings.
Electronic ignition module, spark plug, and stop switch.
Tip: Always disconnect the spark plug boot before performing any maintenance.
Includes guide bar, saw chain, drive sprocket, clutch, and chain brake.
WARNING! Always use a matched set of guide bar, chain, and sprocket with the correct pitch and gauge.
The AV system uses rubber buffers and springs to isolate the engine/handle assembly from the cutting equipment.
Inspection: Check all rubber AV mounts (front and rear) for cracking, hardening, or disintegration. Check spring washers and bolts for tightness.
Replacement: Worn AV elements can cause excessive vibration, leading to user fatigue and potential damage. Replace as a set for balanced performance.
| Symptom | Possible Cause | Corrective Action |
|---|---|---|
| Engine will not start | No spark, flooded, fuel issue, compression | Check spark, plug condition. Dry plug if flooded. Check fuel mix, filter, lines. Check compression (should be >100 psi). |
| Engine starts but dies | Clogged fuel filter, carburetor adjustment, air leak | Replace fuel filter. Adjust carburetor L/H screws. Check for air leaks at crank seals, intake manifold. |
| Lacks power under load | Clogged air filter, muffler screen, carburetor, fuel vent | Clean/replace air filter. Clean spark arrestor screen. Adjust carburetor H screw. Check tank vent. |
| Chain does not stop when brake is engaged | Worn brake band, dirty mechanism | Inspect brake band for wear. Clean and lubricate brake mechanism. |
| Excessive vibration | Worn AV mounts, unbalanced chain, bent bar | Replace AV buffers. Sharpen chain evenly. Check guide bar for straightness. |
| Chain oil not flowing | Empty oil tank, clogged oil passages, faulty pump | Fill tank. Clean bar groove and oil holes. Check oil pump drive and adjust output. |
Reset: For electronic issues, disconnect spark plug to reset ignition module.
Refer to the official STIHL 028 AV Illustrated Parts List for exploded views and part numbers. Common replacement parts include:
CAUTION! Always use genuine STIHL replacement parts to ensure compatibility, safety, and performance.
STIHL products are backed by a limited warranty. Proof of purchase from an authorized STIHL dealer is required. This manual is for reference only. For complex repairs, it is recommended to seek service from an authorized STIHL servicing dealer.
Support: For technical assistance, parts, or to locate a dealer, visit the official STIHL website at www.stihlusa.com or contact STIHL customer service.
Copyright © STIHL. STIHL and OILOMATIC are registered trademarks of ANDREAS STIHL AG & Co. KG. All rights reserved.